Paul Richardson
Founder & President
Senior Financial Services Consultant
Paul Richardson has over 25 years of expertise in banking operations and application support, with experience spanning both in-house and outsourced banking environments. His skill set covers a wide range of banking operations, including deposit operations, payment and card processing, data management, and application support.
With 25+ years of specialized experience in Fiserv Premier, he has successfully managed implementations, conversions, procedural development, internal controls, user support, and the optimization of operational efficiencies.
Core Competencies & Areas of Expertise
•Project Management: Led core system implementations and conversions.
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•Mergers & Acquisitions: SME for bank integrations and system alignment.
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•Information Services: Supported Fiserv Premier applications and data processing.
•Deposit Operations: Managed ACH, wires, item processing, and cash management.
•Software Development: Created specs for system upgrades and releases.
•Audit & Compliance: Participated in exams and internal reviews.
•Technical Support: Resolved hardware/software issues across platforms.
•Process Improvement: Streamlined operations through the use of RPA tools and workflow platforms such as HuLoop, Nintex, BPM, and Director Workflow to drive efficiency and reduce manual tasks.
•Document Management: Implemented Fiserv scanning and tracking solutions.
•Product Optimization: Maximized ROI on Fiserv product suite.
Education & Certifications
•Accredited ACH Professional (AAP)
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•Hyland Certified OnBase Administrator Professional
•Hyland Certified OnBase Workflow Professional